Error: You must enable JavaScript to use this site. Click here for instructions on enabling JavaScript.
Forgot MyChart Username?
Forgot Password?
MyChart ® Epic Systems Corporation

New User?
New User Sign-in

Learn More...

     •   FAQs

     •   Privacy Policy

     •   Terms and Conditions


App Store Google Play


Security Measures 

Protecting your confidential health information is a top priority at UT Southwestern. In addition to applying stringent confidentiality policies that govern access and use of information by UT Southwestern physicians and staff, we have implemented several security features and methods to protect your data in our information systems, including the following: 

  • Encryption: We use 128-bit Secure Socket Layer to encrypt the communication from your Web browser to our secure Web server. 
  • Dedicated Web server for UT Southwestern MyChart: We isolate the Web server and the electronic medical record (EMR) machines. In the unlikely event that the Web server is compromised, no health information would be exposed because it is not stored on the Web server. Patient information is stored only in the EMR, behind a firewall.
  • No caching on the client side: We disable caching of data in the browser and force the Web pages to expire immediately. This prevents a follow-on user from viewing pages that you had previously viewed while using UT Southwestern MyChart.
  • Firewall: Personal health information is stored in the secure EMR, protected from the Internet by a firewall. 
  • Session timeout: After a period of inactivity, the logon session will time out.
  • Monitoring: We constantly monitor the Web server for evidence of unauthorized break-in attempts. We apply the latest security patches as they become available.